Legal notice

Legal Notice – Andrew Moss Jewelry Sterling Silver Products

All sterling silver products sold by Andrew Moss Jewelry are crafted from 925 sterling silver, containing 92.5% pure silver. Silver naturally tarnishes over time due to exposure to air, moisture, and chemicals. Regular cleaning and proper storage are recommended to maintain the appearance of your jewelry.

Andrew Moss Jewelry makes no guarantees regarding the longevity of silver finishes, plating, or gemstones. Colors, textures, and finishes may vary slightly from product images. All product measurements are approximate and may differ slightly due to the handcrafted nature of our jewelry.

By purchasing or wearing Andrew Moss Jewelry sterling silver products, you acknowledge and accept that variations, wear, and tarnish are normal characteristics of silver jewelry. Andrew Moss Jewelry is not responsible for allergic reactions to materials used in our products.

For care instructions or further inquiries, please contact us at info@andrewmossjewelry.com

“Andrew Moss Jewelry – Where Elegance Meets You.”

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Frequently asked questions (FAQ)

Yes! All of our charms and pendants are crafted from genuine 925 sterling silver, which means they contain 92.5% pure silver blended with 7.5% other metals for durability. Each piece is carefully tested and often stamped with a “925” hallmark to guarantee authenticity and quality.

Our products are manufactured both locally and globally. We prioritize ethical sourcing and strict quality standards to ensure every piece meets our commitment to durability, beauty, and craftsmanship.

We offer free standard shipping within Europe on all orders.

For destinations outside Europe, shipping costs may vary and will be calculated at checkout.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

We want you to love your sterling silver jewelry! If you are not completely satisfied, you can return or exchange your purchase within 14 days of delivery. Items must be unused, in original packaging, and in the same condition as received.

Please note:

Personalized or engraved items may not be eligible for return unless defective.
Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
Refunds will be processed to the original payment method once the returned item is received and inspected.

For returns or exchanges, please contact our customer service team with your order number, and we’ll guide you through the process.